Associated Neurologists of Southern CT PC at 75 Kings Highway Cutoff in Fairfield, Connecticut

Customer Reviews about Associated Neurologists of Southern CT PC

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  Some staff in Fairfield are horrible. We witnessed a patient who was a few minutes late and told to leave. The patient called ahead and said she was on her way. Using a walker, she managed to get to the waiting room where she waited to be seen. They would not even ask the doctor. Dispicable!
  July 29, 2017

  by Rich Scanlon
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  As a returning patient who sustained yet another concussion, they refuse to see me until November. They told me to go see my regular MD. When I called back to inform them that my doctor wants me under the care of a Neuro, they said have your Dr call us. They are RUDE, UNCARING, AND VERY INCONSIDERATE OF PEOPLE'S FEELINGS. I wonder if their bosses know what they do? Not only will I leave this horrible review, I will report them for the way I was treated. Or shall I say not treated.
  July 04, 2017

  by Debbie
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  I have never been treated so terribly by a business in my entire life. I have paid every single month on time and never been late for a payment, yet every time I call I get attitude and no help. I have called about twice a month for the past six months, and every time I get a different amount as to how much I owe. When I have asked them to fix the problem they said they cannot, even though it is the billing department I am dealing with. When I have asked for a list of everything so I could properly understand what it is I owe exactly, they have failed to ever send me out one in the six months I have been dealing with them. I have asked for this probably at least 10 times in the past. When I tell them that every time I call I get a different amount owed, they tell me they don't understand how that could happen and that they can't help me. Also, when I ask the women their names so I can refer to how much they told me I owed in the next call I know I'm going to be making, they won't give me their names. When I am told I will get a call on a certain day, it never comes and three days later I am forced to call and follow up, even though every time I do I get berated with attitude and mean comments. I am not one to get worked up, but the last conversation I had with them, I just snapped. I am trying to give them my hard earned money, and they don't even have the decency to treat me with respect. I went there after suffering an assault, and here I am getting victimized all over again. I am extremely upset with the service I have received and I would really just like to know how much money I actually owe. It is all computerized anyway, so I don't understand how it could be a different number every time. I haven't gotten help from the billing department and so now I am trying here. I told the woman there that I was going to do this and they disregarded it. If I still don't receive a response from this, I'm going to have to address the fact that associated neurology have broken a contract. I have paid every month as discussed in return for proper service and treatment. The fact that I have no received that is appalling and I will be sure to let everyone I know know what a horrible facility you are and I will never be coming here again. I am honestly just down right disappointed because the secretaries and the doctors and nurses were all some of the nicest people I have ever met. It truly is a shame that they are being brought down by rude, nasty, and downright mean people in their billing department. There is no excuse to treat a human being the way I have been treated by those women.
  April 18, 2017

  by Alana B

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About Associated Neurologists of Southern CT PC in Fairfield